HEALTH SERVICES RESEARCH, AND MUCH MORE...
 
Verified by Healthgrouper

Stamp for quality assurance in healthcare

Quality in healthcare delivery - We are strongly committed to increase the quality and standards for treatment of patients in the Balkan countries. To achieve this goal we have initiated new project for quality assurance of the services provided by the health care providers. Quality of the delivered health care services is assured by the independent, professional and expert surveys conducted among patients who were users of services at the respected health care provider. Healthgrouper.com conducts all surveys electronically via email with prior written agreement of the patients.

Healthgrouper guarantees:

Anonymity and confidentiality - Patients respond to set of questions specifically designed to reflect various aspects of the treatment. The patients’ responses are completely anonymous and confidential. Healthgrouper, health care provider, or the doctor has no access to individual responses of the patients. Only individuals who were patients at the respective health care provider participate in the survey.

Professionalism and competence - We conduct our surveys professionally without any possibility for external influence over the final results. The surveys are conducted over the specifically defined population who transfers their experience in the process of treatment. The Healthgrouper Research Unit uses modern methods for statistical analysis and presentation of the results.

Stamp for quality assurance - After the completion of the research; we submit final report to the health care provider. We publish the final and approved report with step Verified by Healthgrouper at the profile of the health care provider at Healthgrouper.com. Patients can ask for quality reports at the institution where they receive treatment. (See the quality report).


QUALITY ASSURANCE FOR YOUR PRACTICE

Assure your patients in the quality of treatment you provide. Learn how much patients trust you. Improve your work. Attract new patients. Be leaders in the quality of treatment.

Minimum 50 patients - To release final report with stamp Verified by Healthgrouper for clinics, it is necessary 50 patients to participate and respond to the questionnaire. Each released final report at clear and visible spot has exact number of patients who have responded to the survey.

For hospitals minimum of 250 patients - To release final report with stamp Verified by Healthgrouper for hospitals there should be at least 250 patients who have participated in the survey. Each final quality assurance report verified by Healthgrouper at clear and visible spot has exact number of patients who have responded to the survey.

Doctors reports - Healthgrouper offers the possibility to all health care providers to order individual doctors reports. These reports would assure patients on the quality of specific services (IVF, specific procedure, intervention, etc) provided by individual doctors.

providers